Quality Evaluation Policy

At Golden Tip Writers, we are dedicated to providing excellent quality and assistance with all your academic needs. However, we understand that unforeseen circumstances may sometimes lead to unpleasant situations. In such cases, we are committed to compensating you for any unsatisfactory experience.

Quality Evaluation Procedure

Our Quality Evaluation procedure is designed to address any concerns you may have regarding your order. It is overseen by our Customer Experience Managers, who are responsible for ensuring your satisfaction after the completion of the Quality Evaluation.

To initiate the Quality Evaluation process, we recommend contacting our team rather than the payment system for professional and fast assistance.

What to Do If Not Satisfied with the Quality

If you are not satisfied with the quality of the paper you received, you can take the following steps:

• Send the order for a revision, providing specific instructions for the writer.
• If the initial writer is still unable to meet your requirements after revision, request a different writer or initiate Quality Evaluation with our Customer Support.

When You Qualify for Quality Evaluation

You qualify for Quality Evaluation when:

• You have received the order but are still not satisfied with the quality, and revision is not sufficient.
• Plagiarism is detected in the paper after your approval, and you can provide official proof of plagiarism.

Steps to Initiate Quality Evaluation

To initiate Quality Evaluation:

• Inform our Customer Support Representative about the issue with your order.
• Confirm your intention to initiate the Quality Evaluation process with your Customer Experience Manager.

Duration of Quality Evaluation

Your Customer Experience Manager will provide a resolution within 14 days from the moment your order status was set.

Preventing Quality Evaluation

To avoid Quality Evaluation, we recommend:

• Authorizing your payment promptly to minimize delays.
• Providing clear instructions and selecting a preferred writer if possible.
• Communicating effectively with our team and staying updated on your order's progress.

For any further assistance or concerns, feel free to contact our manager.